Analyst Operations with Process skills

Analyst Operations with Process skills
Posted 1 year ago
Start Date – ASAP
Location – Brussels

Function Description: You will be responsible for handling and improve the processing of transferred activities of incorrect request. Following activities are part of this function:

  • Analyse incoming requests from internal clients on content, sender, frequency, complexity and propose improvement actions
  • Report on analysis
  • Handle mailbox
  • Elaborate new process to treat mailbox
  • Elaborate FAC
  • Define lessons learned for next waves
  • Contact with stakeholders
  • Support colleagues from the operation teams and back up for some specific activities.
Languages: French Fluent, Dutch Fluent, English Fluent
Experience: 2 years, Junior profile
Mandatory Technical Experience: MS Office
Preferable:  Process, Operations, Knowledge of Payments
Soft skills
  • Team player.
  • Quick self-starter, pro-active attitude
  • Good Communication skills.
  • Good analytical and synthesis skills.
  • Autonomy, commitment and perseverance.

If you think that your profile fits to these requirements, please send us your CV by email to, with the job title as reference in your email subject; or send it online.

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