The Digital Business Analyst identifies and collects the Business’ needs, analyses and defines the Business’model using conceptual modelling techniques and methods and acts as the interface between delivery and business teams (also IT)
Bridging the needs of the business with the use of IT
Acting Risk, quality and issue management
Principal responsibilities:
He/she takes care of Requirements management and communication and ensures good understanding of business’ needs
He/she is the liaison between all stakeholders & guarantees customer satisfaction
He/she supports the testing phase, takes care of change management and leads the closure of issues during the warranty period
He/she takes part in the search & delivery of realistic/effective solutions to complex business challenges: provides expertise (analytical, technical & in terms of project management) in the search & implementation of digital (marketing ) solutions
He/she works closely with the channel manager, Marketing/ Product management and with the Process team in order to understand the overall strategy and objectives for the Channels for the domain
He/she takes the lead in specific studies related to the digital channels for enterprises
He/she identifies the impact of business specifications and related system changes on existing back-end and front-end processes and liaises with Process/ Change manager
He/she collects, analyses and translates business requirements delivered by our end-users into detailed business specifications taking into account a user centric, collaborative and agile way of working
He/she builds and maintains good relationships within with the Business partners, Operations and the different departments of IT.
Language requirements
Dutch
Fluent
French
Fluent
English
Fluent
Education
Master’s degree
Certification
Travel
Telework
After initial training : Expectation: 50% on site & 50% homeworking
Required experience / knowledge
You have at least 3-5 years of relevant experience in Data Analytics.
Technical experience
mandatory
Ability to conduct cost/benefit analysis
Good understanding of IT and testing
Good understanding of work flow processes
Experience working on digital transformation projects in a consulting/client facing environment
Experience in one or more digital technology areas such as:
