Experienced Communication & Change Manager

Experienced Communication & Change Manager
Posted 2 years ago
Start Date – ASAP
Location – Brussels
Travel – Portugal

Function Description: Responsibilities in business change activities : support and coordinate the business change activities of the process officers:

  • Support in change/training methodology
  • Support in training design
  • Support in training planning
  • Coaching of trainers
  • Quality check of deliverables. Responsabilities in communication activities :
  • Develop the internal/external communication of the domain through a communication plan
  • Ensure the role of SPOC towards the different communication stakeholders
  • Edit and publish news/newsletters about Payments topics
  • Create and manage communication events (Lunch & Learn, Infosession…)
  • Coach internal/external speakers
Responsabilities in communication activities :
  • Develop the internal/external communication of the domain through a communication plan
  • Ensure the role of SPOC towards the different communication stakeholders
  • Edit and publish news/newsletters about Payments topics
  • Create and manage communication events (Lunch & Learn, Infosession…)
  • Coach internal/external speakers

Education: Bachelor/Master or equivalent by experience

Languages: Fluent in French Dutch and English

Experience: 10 – 15 years

Mandatory Technical Experience:

  • Ms Office
  • PowerPoint black belt
  • Communication tools (Adobe Captivate,….)

Mandatory Business Experience:

  • Project management (planning!)
  • Change management
  • Internal Communication
  • Coaching
  • Process management

Preferable: Team management

Soft Skills:
  • Out of the box thinking
  • Good Communication and Influencing skills
  • Good writing skills
  • Ability to interact with diverse levels of audiences
  • Strong empathy to integrate “sensitive” environments
  • Good planner
  • Resistance to stressful situations
  • Self-starter and pro-active attitude
  • Willing to travel abroad

If you think that your profile fits to these requirements, please send us your CV  with the job title as reference in your email subject. Feel free to also share this job to a friend who can be interested.

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