Operations Officer – Know Your Customer (KYC)

Operations Officer – Know Your Customer (KYC)
Posted 1 year ago
Mission context

Know Your Customer (KYC) Onboarding of new Corporate Banking clients.  Corporate Banking serves (international) companies with a turnover exceeding 7.5 mio EUR  – Mission relates to the updating of KYC information on our clients portfolio.

Function  description Be able to understand and apply  the full KYC process (incl. cross border aspects)  based on legal and internal requirements and processes

In charge of portfolio of KYC files to update: based on local and cross-border requirements and internal BNPPF process: ao

  • analysis of type of information/ documents to receive from the client
  • client contact and follow up to ensure the requested information is received on time
  • ensure file completeness and encode the information in the systems

Collaboration within the Business Center, the Middle office and/or with compliance departments to discuss potential issues and find solutions.
Monitor the evolution and status of portfolio – ensure necessary actions to remediate are taken.
Communicate on the progress  (and in case of potential difficulties)  with the team leader.
Communications to clients will be done in French, Dutch or English, depending on client internal organization.

Language requirements Dutch Fluent
French Native
English Good level (also written)
Education Bachelor/Master or equivalent by experience
Telework After an initial training period; possibility of telework for 2 days/week
Required experience / knowledge
  • Experience in KYC processes & tasks with corporate clients is a strong plus
Technical experience mandatory
preferable IT tools (Excel, Outlook, Word, PDF)
Business experience mandatory
  • Relevant education: 
    • economical, juridical, business management
    • preferably experience in banking KYC (Know Your Customer) domain
  • Commercial experience
Soft skills
  • Team player
  • Quick self-starter, pro-active attitude
  • Good Communication and Influencing skills
  • Good analytical and synthesis skills
  • Autonomy, commitment and perseverance
  • Ability to work in a dynamic and multi-cultural environment

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